Lenz Heating and Cooling of Des Moines strives to give our customers the best air conditioning and furnace service at the best prices. But don’t take our word for it; see what other customers had to say about our products and services.
5-Star Google Reviews
6/30/16: Our air conditioner had been out for a while and we couldn’t seem to find anybody who would repair/replace our unit for a price that wasn’t super inflated. On top of that they were booked for weeks in advance and couldn’t even think about squeezing us into their busy schedule. Lenz right away was the lowest price, they had rebates available and there was no extra costs or fees after the job was done. They said they could do a little extra work one day of the week and get in to see us right away. The Lenz installation team was stellar… They were quiet, respectful, easy to talk to, and they even wore booties on their feet to protect the floor. They ran into a few problems (which is reasonable because every house is different) and after a few calls they got the problem figured out and were out of our hair within hours of showing up. On time I might add. Everything was sealed up and they even wiped everything down after. I think this is all due to the fact that the company is family operated, and producing the highest quality work to make the family proud is the ultimate goal. There’s really no reason to go to anyone else. This is a loyal American business that I will recommend for years to come.
– Dominic H.
6/17/16: This is the first time I had used Lenz and I don’t think I could look back at this point! They fixed my broken AC unit quickly and were very open and up front about pricing, I never felt like I was getting a “sales pitch” at any point. They never tried to up-sell or look for more things that were wrong. We are in the midst of a heat wave right now in Des Moines and every company has been crazy booked! I called like 10 different companies and all of them were pushing me out 4 days! But Lenz put me on a waiting list and were able to squeeze me in. They fixed my problem quickly and my tech, Scott, was very willing to teach me about all of it. I would easily recommend them to anyone out there!
– Melissa D.
3/22/16: When we were suddenly having issues with our heat last Saturday morning (of course when we had a houseful of company staying with us!), my husband called Lenz Heating and Cooling. Scott arrived within two hours and quickly diagnosed the problem – that the filter simply needed to be replaced! Our heat was back up and running in no time, and the best part: Scott didn’t charge us for the service call! We will certainly turn to Lenz with all of our servicing and tune-up needs in the future. They have earned our trust that they will provide quality service for a reasonable price!
– Dawn T.
1/25/16: We thought our Furnace died on a Sunday night during this Zero degree weather we were having. Lenz responded with a service guy (Scott) to our house within 35 minutes. Thank goodness the furnace was fine. The thermostat is what died. Lenz/Scott were HONEST and told us all we needed was a new thermostat instead, they could’ve easily said the furnace was dead. It is over 13 years old and I would’ve believed them. This means a lot to me! I will call on you guys for a long time! Thank you!
– Rick P.
Outstanding 5-Star Yelp! Reviews
7/12/2016: I was very satisfied with my recent experience with Lenz Heating and Cooling. Our A/C went out during a very hot week, called my normal place first thing on a Friday morning and was told by them that it would be two weeks before they could even send someone out to look at it (obviously everyone was busy due to the heat). But waiting two weeks was not an option and even though I have been a long time customer of this business I was placed on their waiting list
So I found Lenz and gave them a call. I was informed that they had a representative that was just finishing up a job in my area and they would send him right over. The owner Al was there within 15 minutes and gave me the bad news. My unit was approximately 20 years old and said it would be $800 to fix. Obviously, spending that much on an old unit was not the smart thing to do so I agreed to a replacement. … This was my first experience with Lenz and I am completely satisfied. They will now be my Go To heating and cooling supplier, which unfortunately probably means I will need them to replace my 20 year old furnace soon!
– Greg W. of West Des Moines
6/18/2016: My first review ever, but this company is totally worth it! Wonderful customer service and fabulous response time. Our AC went out in June during a heat wave and the owner actually answered our call after hours. They made us feel like a priority and were able to rearranged their schedule to see us the very next day when other companies were claiming a 2 week wait time. They had a new unit installed within 3 days and the crew was fast and professional. I would recommend Lenz to any and all!
– Jaime B. of Ankeny
5/7/2015: I had Zakk, Scott, Rich and Al at my house to do the install for my new furnace, ac and water heater. They were outstanding. They made me feel very comfortable in my own home as sometimes it is awkward when having random people inside your home working on things. They walked me through everything they were doing and how it would help in the long run with things. They gave me some recommendations on things I should look into to help maintain my new system as well. They made sure the entire work space was cleaned up afterwards and even did a spot check in my yard front and back as well as the driveway to make sure nothing was left behind! (which is nice because I am a mother to a toddler and a new puppy.) They all were very friendly and honest. I will recommend them to all my family and friends! Thanks Lenz Heating and Cooling for the wonderful service!!!
– Ashleigh D. of Des Moines
3/24/2015: We recently had Lenz install a new furnace and air conditioning system and have never been more impressed with a company. Everyone we worked with has been so great. The service before, during, and after the installation is exactly what we were hoping for and more. And the new system is awesome, too! Thank you!
– Sharon F. of Des Moines