We couldn’t be happier with Lenz Heating & Cooling with our purchase and installation of a new Amana furnace and air conditioner. Every single Lenz employee (from Al Lenz himself, to the office staff and installation technicians) was courteous, helpful and pleasant. Any time I had a question it was answered directly and to my knowledge level (which is very basic). Not one person talked down to me or made me feel like my questions were dumb. Typically, I dread when someone comes in to my home to do service work — but not with the Lenz staff. They went beyond my expectations for courtesy and professionalism. As for pricing, I had three heating and cooling companies come assess my heating/cooling needs and write a bid to replace my furnace and air conditioner. Lenz beat the other two bids – even offering a higher grade of equipment and a labor/replacement part guarantees. It is my opinion Al Lenz is an honest man and implements honesty and integrity throughout his business.