This is the first time I had used Lenz and I don’t think I could look back at this point! They fixed my broken AC unit quickly and were very open and up front about pricing, I never felt like I was getting a “sales pitch” at any point. They never tried to up-sell or look for more things that were wrong. We are in the midst of a heat wave right now in Des Moines and every company has been crazy booked! I called like 10 different companies and all of them were pushing me out 4 days! But Lenz put me on a waiting list and were able to squeeze me in. They fixed my problem quickly and my tech, Scott, was very willing to teach me about all of it. I would easily recommend them to anyone out there!