Al Lenz – General Manager

I am an Iowa native who has worked in the Heating and Cooling Industry around the Des Moines area for a number of years. After serving my country in the Marine Corps for four years, I attended DMACC for plumbing, high and low pressure boilers, and electrical.

I continued my education at Vatterott College where I studied heating, cooling, and refrigeration.  I graduated at the top of my class with honors. I then worked my way up through the ranks.  I began as a Service Technician/Installer; then Service Manager, Operations Manager, and finally General Manager.  I gained a wealth of knowledge on heating and cooling, business knowledge, and my favorite, customer service.

In 2009, I embarked on my mission:  To own and operate the perfect heating and cooling company.  You will see I focus on building relationships to make lifelong Customers, not making money.  You deserve the best customer service at an affordable price.

I carry an Iowa Masters License in HVAC, Heating and Cooling, Refrigeration, and Hydronics.  I am Licensed, Bonded and Insured.

I specialize in offering the very best customer service in the Des Moines areas of Heating, Air Conditioning, Ventilation, and Refrigeration for Residential Homes and Commercial Businesses.

I am the owner of one of the fastest growing heating and cooling companies in the Des Moines area. All I ask for is one service call, one invitation to your home or business. I want to earn your trust.

Jenny – Operations Manager

Jenny started her journey with Lenz in 2016. She is a graduate of Creston High School. After graduation Jenny continued her education at Iowa State University and received her degree in finance. Prior to working for Lenz, Jenny has been a licensed insurance agent, training specialist, and GM of restaurants.  

When not working at Lenz, Jenny enjoys spending time with family, friends, and date nights. She also enjoys cooking, gardening, and painting. Flipping homes is a passion, but with a busy life, can often take a back seat.  

Jenny has two children of her own and two through marriage. Their blended family keeps them on their toes as each child has their own interests. It’s not uncommon to spend a Friday night under the lights, or a weekend in the hills of Virginia watching some softball.

As an employee of Lenz, Jenny brings years of customer service. She also has a vast understanding of finance to make the office run smoothly. Jenny works well under pressure which comes in handy during an Iowa heat wave or cold spell. She values each client relationship and treats them like family.

Choosing Lenz was easy because of their honesty and integrity. They stand behind their word, their product, their service, and most importantly, their people. They place family first. Lenz believes in hard work and providing a place of employment like home.

Bryton – Team Lead/Service

Bryton joined the Lenz team in 2015.  He came on board as a member of the installation team, and has since grown into a lead as well as a service technician.  He is a graduate of Mt. Pleasant High School.

Prior to working for Lenz, Bryton had a variety of jobs, but was seeking a career.  Al sought him out and brought him on board to teach him the trade of heating and cooling.  

Bryton has recently taken on a new role as a father, as he recently had  a son. With fatherhood has come a new passion for napping. In addition, Bryton enjoys gaming as well as shooting guns.  He enjoys watching sports and is a fan of the Iowa Hawkeyes.

Bryton originally chose Lenz because he felt it was an opportunity to learn a valuable trade.  He has chosen to stay at Lenz because of the small family atmosphere. He feels like Lenz is a place he can call home.

Kristie – Office Manager

With 13 years of experience in the service industry, Kristie has learned how to both reach and exceed customer expectations to provide service you can count on. She is a focused person and willing to go beyond the minimum expectations to make sure she serves customer needs. She approaches new situations with enthusiasm and enjoys the challenge of any issues that might arise.

When she is not in the office providing quality service to our customers, you’ll find her spending time with her family. She has been with her husband 14 years and counting. They have one amazing son, and they enjoy watching him play sports as well as being actively involved in their home town of Carlisle.

Kristie enjoys working for Lenz because the company genuinely cares about their staff and the people who use their services. Lenz is true to their values and always puts the customer first.

Tyler – Service Technician/Installation Team

Tyler is happily married and has been with his wife for over 14 years. He is the proud father of a 6 year old boy and 2 boxers. He has been studying various trades for over seven years, and has had a focus on customer service and putting smiles on faces for the past four years.  

In Tyler’s free time, he bowls competitively. He has bowled 15 perfect games!!! He enjoys playing poker, barbecuing and hanging with friends. Being an assistant baseball coach for his son’s team is a highlight for Tyler. He is also a self proclaimed “Momma’s Boy” and a very picky eater — meat and cheese only, please.

Tyler chose Lenz for his career because of how they treat their employees. Lenz also stands behind their products and services. Lastly, he likes that Lenz Heating & Cooling prides itself on responding to customer inquiries in a speedy, timely fashion.

Theresa – Office Assistant

Theresa is an Office assistance who joined the team in November of 2017. She has been in customer service for over 15 years.

Prior to working for Lenz Heating and Cooling, you could find Theresa in the produce aisle. Al Lenz stole her from Hy-Vee where she was working. He had been impressed by her customer service and attention to detail. He offered her an amazing opportunity to be part of something bigger. She started her career learning about heating and cooling.

When not working, Theresa enjoys time with family and friends. She loves to cook and have big dinners with her extended family. She also assists with dance instruction at the local dance studio where her daughters practice dance. In the winter months, you will find Theresa decompressing from a long day by knitting or binge watching a Netflix series.  

Theresa chose Lenz because she felt it was a great opportunity to work for an honest, loyal company. They are a growing business that finds value in their employees. It is a place where you can feel like you matter.

Timothy – Service Technician/Installation Team

What’s up? I’m Timothy! I joined the team in October 2018.

I have been in and out of labor jobs since I was 14. I have been searching for the one that felt right, and here I am! I love working with my hands, so my position with Lenz is a perfect fit. I am a graduate of Southeast Polk High School.

In my free time I enjoy writing music. My music is very important to me. I hope that I can eventually use my music as a source of income. Please keep in mind~if I get 1 million plays on Spotify, I get $6.00!! I would like to make a name for myself in the music world eventually, too. I also enjoy creating art as well as meeting new people. Helping those in need is also a passion of mine.

I chose Lenz as my career path after speaking to a co-worker. The friend was working for Al and told me about an exciting opportunity. I reached out to Al, and am glad I did. I feel like I found a great crew with great people. I have been able to learn a lot. I am happy to be a part of the Lenz family.