Meet the Team

Al Lenz – General Manager

I am an Iowa native who has worked in the Heating and Cooling Industry around the Des Moines area for a number of years. After serving my country in the Marine Corps for four years, I attended DMACC for plumbing, high and low-pressure boilers, and electrical.

I continued my education at Vatterott College where I studied heating, cooling, and refrigeration. I graduated at the top of my class with honors. I then worked my way up through the ranks.  I began as a Service Technician/Installer; then Service Manager, Operations Manager, and finally General Manager.  I gained a wealth of knowledge on heating and cooling, business knowledge, and my favorite, customer service.

In 2009, I embarked on my mission:  To own and operate the perfect heating and cooling company.  You will see I focus on building relationships to make lifelong customers, not making money.  You deserve the best customer service at an affordable price.

I carry an Iowa Masters License in HVAC, Heating and Cooling, Refrigeration, and Hydronics.  I am Licensed, Bonded and Insured.

I specialize in offering the very best customer service in the Des Moines areas of Heating, Air Conditioning, Ventilation, and Refrigeration for Residential Homes and Commercial Businesses.

I am the owner of one of the fastest-growing heating and cooling companies in the Des Moines area. All I ask for is one service call, one invitation to your home or business. I want to earn your trust.

Jenny – Operations Manager

Jenny started her journey with Lenz in 2016. She is a graduate of Creston High School. After graduation, Jenny continued her education at Iowa State University and received her degree in finance. Prior to working for Lenz, Jenny has been a licensed insurance agent, training specialist, and GM of restaurants.  

When not working at Lenz, Jenny enjoys spending time with family, friends, and date nights. She also enjoys cooking, gardening, and painting. Flipping homes is a passion, but with a busy life, can often take a back seat.  

Jenny has two children of her own and two through marriage. Their blended family keeps them on their toes as each child has their own interests. It’s not uncommon to spend a Friday night under the lights, or a weekend in the hills of Virginia watching some softball.

As an employee of Lenz, Jenny brings years of customer service. She also has a vast understanding of finance to make the office run smoothly. Jenny works well under pressure which comes in handy during an Iowa heat wave or cold spell. She values each client relationship and treats them like family.

Choosing Lenz was easy because of their honesty and integrity. They stand behind their word, their product, their service, and most importantly, their people. They place family first. Lenz believes in hard work and providing a place of employment like home.

Sierra – Office Manager

Sierra graduated from Dowling High School in West Des Moines in 2015. She spent most of her childhood on Des Moines’ south side. Upon graduation, Sierra went on to pursue a degree in Communications and Event Planning while playing collegiate softball. Indian Hills was her first stop where she achieved All American status. She earned her Bachelor’s Degree and graduated from Virginia Tech in December of 2019.

Being an avid sports fan, Sierra enjoys both watching and participating in a variety of athletics. College basketball is a favorite to watch. She enjoys watching her alma mata, the Virginia Tech Hokies, or her beloved ISU Cyclones. It also isn’t unheard of for Sierra to be caught binge watching a Netflix series or movies on Amazon. Documentaries are a little known favorite as well.

Sierra is involved in all aspects of the business from the office, to installs, to running service calls. She worked part time for the company a few summers ago and had a strong desire to get back in the business after attending college.

Sierra chose Lenz Heating and Cooling because she liked the idea of being a part of a family owned business that is growing. She was excited about the fact that she could utilize her communications training from school while also expanding her knowledge of business by her broad involvement in the company.

Shyanne – Marketing Coordinator

Shyanne grew up in Carlisle and graduated from CHS in 2015. She was an All-American softball player at Indian Hills Community College, where she earned her Associate of Arts Degree. She transferred to Saint Leo University in St. Leo, Florida in the fall of 2017. During her time in the Sunshine State, Shyanne continued to play softball and graduated with honors with a Bachelor’s Degree in Marketing in April of 2019.

When she’s not nose deep in her computer, Shyanne enjoys going on walks and exploring with her fiancé, Riley, and their two dogs, Cooper and Bentley. She also spends much of her time with her best friend and her family. Shyanne is frequently found reading a book or binge watching her favorite shows on Hulu.

Shyanne chose Lenz Heating and Cooling because of their strong family values. She was eager to put her creativity skills to the test while developing the Marketing Coordinator position for the company. She looks forward to seeing the business continue to grow over the years to come.

Keystone – Office Dog

Keystone was born in June of 2019. He is a sweet and very intelligent Mini Australian Shepherd who is the best Office Doggo in all of Urbandale. If you ever hear barking in the background while talking on the phone with a Lenz employee, that’s probably just Keystone trying to make his voice heard.

After a long day of hard work in the office, Keystone likes to go home and play fetch or relax on the couch and watch TV. He enjoys cuddling and belly scratches and you can often find him shredding toys all around his house and the office.

Stop by our office to get a proper greeting from the one and only, Keystone!

Shera – Office Assistant

Shera began working for Lenz in June of 2020. She was born and raised in the Des Moines metro and she graduated from Urbandale High School in 2019.

When she’s not working hard in the office, Shera likes to spend time boating and swimming with her friends. She also enjoys traveling and watching a variety of sports.

Shera chose to work for Lenz because because she believes that the company is honest and personable. She was also attracted to the fact that Lenz truly cares about their team members.

Hannah – Office Assistant

Hannah began working for Lenz in November of 2020. She was born in Des Moines but grew up in Panora, IA. She graduated from Panorama High School in 2014 and also graduated from the Calvary Chapel School of Worship in 2016 . Hannah plans to attend DMACC in the fall of 2021.

She married the love of her life, Gus, in May of 2019. She has two brothers, one sister, and two loving parents. When she’s not working, you can find Hannah crafting earrings for her clay jewelry business ( She also enjoys hanging out with her community group and going to church.

Hannah chose to work for Lenz because because she was drawn in by the friendliness from the owners and she was impressed by their willingness to take care of the communities they serve.

Kenna – Summer Office Assistant

Kenna was born and raised in Grimes and she will be a graduate of the Dallas Center Grimes class of 2022. She just recently started working in the Lenz Heating and Cooling office.

Kenna spends time with her parents, her 14 year old brother, and her 10 year old sister. When she’s not working hard in the office, she enjoys playing volleyball, hanging out with her friends and family, and being outdoors. During the summer, Kenna spends much of her time swimming and teaching swim lessons at her home.

Kenna chose to work for Lenz because she likes the positive atmosphere and her co-workers in the office are fun to be around.

Curtis – Lead Installation Expert

Curtis was born and raised in Des Moines and he graduated from Southeast Polk High School. He is a Veteran who spent four years serving in the Navy. Curtis has a total of 15 years of HVAC experience.

After work, Curtis goes home to his wife, Jennifer, and their three kids, Samantha, Curtis Jr., and Jackson. In his free time, Curtis likes to grill out and smoke meats. He also enjoys cheering on his favorite NFL team, the Steelers.

Curtis chose to work for Lenz because of the family owned aspect and because he knew it would be a great fit for him.

Jeff – Installation Expert

Jeff also grew up in Des Moines and graduated from Lincoln High School. After High School, he continued his education at Des Moines Area Community College. Jeff has 4 years of HVAC experience.

In his free time, Jeff spends time with his dog, Sasha. He is also interested in cars, specifically, his Mazda Miata.

Jeff was referred to Lenz by our other team member, Dan. He enjoys the fact that we are an honest company who cares deeply about our customers and that we give back to the communities we serve.

Gus – Service Technician/Installation Expert

Gus grew up in Altoona and graduated from Southeast Polk High School in 2014. He graduated from Des Moines Area Community College in 2016 and he is currently working to earn his bachelor’s degree as well as his Journeyman’s license. Gus recently started working in the HVAC industry, he has 1 year of installation and service experience.

When he isn’t getting his hands dirty on an install, Gus spends time with his wife, Hannah, and their kitten, Octavia. He enjoys reading, hanging out with his friends, and serving with his church. Gus chose to work for Lenz because of their strong ethics and the family like culture of the company.

Nick – Installation Expert

Nick was born in Joliet, Illinois. He and his family moved to Creston when he was 7 years old and they have lived there ever since. Nick graduated from CHS in 2016 and joined the Marines immediately after. He served 4 years as a Marine. He has been interested in HVAC for quite some time now because his dad has worked in the industry for years.

In his free time, Nick spends time with his wife, Mykenna, and their two dogs, Capone and Piper. He also enjoys hunting, fishing, and watching the Chicago Bears.

Nick is happy to work for Lenz because they’re veteran owned and he believes that the company really cares about their employees and their families.

Drae – Installation Expert

Drae grew up in Urbandale and graduated from Urbandale High School. He is new to the HVAC industry and is looking forward to learning as he goes.

When he’s not working, Drae spends time with his parent, three sisters, and his girlfriend. He enjoys lifting weights, playing video games, and knowing various facts that others don’t typically know.

Drae chose to work for Lenz because it seemed like a great fit and he was excited for an opportunity to learn and grow within the HVAC industry.

Dan – Service Technician/Installation Expert

Dan grew up in Des Moines and he graduated from Lincoln High School. He started out in the HVAC industry as a delivery man and he has worked his way into service and installation. Dan collectively has 17 years of experience working in the field.

Dan is a proud Grandpa and father of his 3 daughters and 2 sons. He enjoys the outdoors and loves spending time with his family and dogs. In his free time, Dan enjoys fixing things in his shop and long walks on the beach.

Dan chose Lenz because he believed that his morals and values aligned well with the values of the company. He has the same feelings towards hard work and customer service. Dan believes that the dynamic of the Lenz team is nothing like he’s ever seen. He enjoys being part of a company that has a positive outlook.

José – Lead Installation Expert

José grew up in Celaya, Mexico and he is from a city called Guanajuato. He attended school in Mexico until he moved to Des Moines. Here, he attended Plumbing-Heating-Cooling Contractors Association (PHCC) for 3 years, working towards a degree in the HVAC industry.

José’s mother and three older sisters reside in Mexico. He resides in Des Moines with his wife, Michelle, and their two children, José Jr. and Sophia. They also have a dog named Frida. In his free time, José enjoys wood carving and spending time with his family. His favorite thing to do is to watch his children grow.

José first heard about Lenz when he drove by the Urbandale office. He had a gut feeling that it would be a great place for him to work and now he is very happy to be a part of the team.

Brett- Lead Installation Expert/ Service Technician

Brett was born and raised in Des Moines and he is a graduate of Southeast Polk High School. He has 8 and a half years of HVAC experience.

Brett has a 12 year old daughter named Jaiden. He also has a cat named Tailz and two crested geckos. In his free time, he enjoys spending time with his daughter. Brett also likes to work on cars and play a few games of basketball.

Brett chose to work for Lenz because he was told that the owners actually care for and appreciate their employees.

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