Al Lenz – General Manager

I am an Iowa native who has worked in the Heating and Cooling Industry around the Des Moines area for a number of years. After serving my country in the Marine Corps for four years, I attended DMACC for plumbing, high and low-pressure boilers, and electrical.

I continued my education at Vatterott College where I studied heating, cooling, and refrigeration. I graduated at the top of my class with honors. I then worked my way up through the ranks.  I began as a Service Technician/Installer; then Service Manager, Operations Manager, and finally General Manager.  I gained a wealth of knowledge on heating and cooling, business knowledge, and my favorite, customer service.

In 2009, I embarked on my mission:  To own and operate the perfect heating and cooling company.  You will see I focus on building relationships to make lifelong customers, not making money.  You deserve the best customer service at an affordable price.

I carry an Iowa Masters License in HVAC, Heating and Cooling, Refrigeration, and Hydronics.  I am Licensed, Bonded and Insured.

I specialize in offering the very best customer service in the Des Moines areas of Heating, Air Conditioning, Ventilation, and Refrigeration for Residential Homes and Commercial Businesses.

I am the owner of one of the fastest-growing heating and cooling companies in the Des Moines area. All I ask for is one service call, one invitation to your home or business. I want to earn your trust.

Jenny – Operations Manager

Jenny started her journey with Lenz in 2016. She is a graduate of Creston High School. After graduation, Jenny continued her education at Iowa State University and received her degree in finance. Prior to working for Lenz, Jenny has been a licensed insurance agent, training specialist, and GM of restaurants.  

When not working at Lenz, Jenny enjoys spending time with family, friends, and date nights. She also enjoys cooking, gardening, and painting. Flipping homes is a passion, but with a busy life, can often take a back seat.  

Jenny has two children of her own and two through marriage. Their blended family keeps them on their toes as each child has their own interests. It’s not uncommon to spend a Friday night under the lights, or a weekend in the hills of Virginia watching some softball.

As an employee of Lenz, Jenny brings years of customer service. She also has a vast understanding of finance to make the office run smoothly. Jenny works well under pressure which comes in handy during an Iowa heat wave or cold spell. She values each client relationship and treats them like family.

Choosing Lenz was easy because of their honesty and integrity. They stand behind their word, their product, their service, and most importantly, their people. They place family first. Lenz believes in hard work and providing a place of employment like home.

Sierra – Office Manager

Sierra graduated from Dowling High School in West Des Moines in 2015. She spent most of her childhood on Des Moines’ south side. Upon graduation, Sierra went on to pursue a degree in Communications and Event Planning while playing collegiate softball. Indian Hills was her first stop where she achieved All American status. She completed her senior season in May 2019 at Virginia Tech in Blacksburg, VA.

Being an avid sports fan, Sierra enjoys both watching and participating in a variety of athletics. College basketball is a favorite to watch. She enjoys watching her alma mata, the Virginia Tech Hokies, or her beloved ISU Cyclones. It also isn’t unheard of for Sierra to be caught binge watching a Netflix series or movies on Amazon. Documentaries are a little known favorite as well.

Sierra is involved in all aspects of the business from the office, to installs, to running service calls. She worked part time for the company a few summers ago and had a strong desire to get back in the business after attending college.

Sierra chose Lenz Heating and Cooling because she liked the idea of being a part of a family owned business that is growing. She was excited about the fact that she could utilize her communications training from school while also expanding her knowledge of business by her broad involvement in the company.

Shyanne – Marketing Coordinator

Shyanne grew up in Carlisle and graduated from CHS in 2015. She was an All-American softball player at Indian Hills Community College, where she earned her Associate of Arts Degree. She transferred to Saint Leo University in St. Leo, Florida in the fall of 2017. During her time in the Sunshine State, Shyanne continued to play softball and graduated with honors with a bachelor’s degree in Marketing in April of 2019.

When she’s not nose deep in her computer, Shyanne enjoys going on walks and exploring with her fiancé, Riley, and their two dogs, Cooper and Bentley. She also spends much of her time with her best friend and her very wild family. Shyanne is frequently found reading a book or binge watching her favorite shows on Hulu.

Shyanne chose Lenz Heating and Cooling because of their strong family values. She was eager to put her creativity skills to the test while developing the Marketing Coordinator position for the company. She looks forward to seeing the business continue to grow over the years to come.

Keystone – Office Dog

Keystone was born in June of 2019. He is a sweet and very intelligent Mini Australian Shepherd who is the best Office Doggo in all of Urbandale. If you ever hear barking in the background while talking on the phone with a Lenz employee, that’s probably just Keystone trying to make his voice heard.

After a long day of hard work in the office, Keystone likes to go home and play fetch or relax on the couch and watch TV. He enjoys cuddling and belly scratches and you can often find him shredding toys all around his house and the office.

Stop by our office to get a proper greeting from the one and only, Keystone!

Olivia – Office Assistant

Olivia began working for Lenz in the Summer of 2017. She was born and raised in Des Moines, Iowa and she attended Dowling Catholic High School until her senior year. She then graduated from Winterset High School in May of 2017. During the school year, Olivia works as a Paraprofessional for the Creston Community School District.

When she’s not getting her hands dirty on an install, Olivia enjoys spending time with her friends, watching Netflix, and hanging out with her Golden Doodle, Frisco.

Olivia chose to work for Lenz because of the close-knit family dynamic within the company. The job opportunity was also a great way for her to stay busy during the summer months.

Aaron – Comfort Expert

Aaron began working for Lenz in 2017. He was born and raised in Colorado. He lived in several different cities as his father was often relocated for work. Aaron is the proud father of 2 children, Ava and Elliot, and a boxer named Willie.

When Aaron is not hard at work for Lenz, you will likely still find him working with his hands. He is a motor-head and enjoys spending time in his garage tinkering. Aaron also enjoys sunny Iowa days so he can hit the pavement on his Harley.

Aaron chose Lenz Heating and Cooling because he likes the family feel the company offers. Each employee is treated with respect and you really feel that you are valued.

Curtis – Installation Expert

Curtis was born and raised in Des Moines, IA and he graduated from Southeast Polk High School. He started working straight out of high school and he now has a total of 14 years of HVAC experience.

After work, Curtis goes home to his wife, Jennifer, and their three kids, Samantha, Curtis Jr., and Jackson. In his free time, Curtis likes to grill out and smoke meats. He also enjoys cheering on his favorite NFL team, the Steelers.

Curtis chose to work for Lenz because of the family owned aspect and because he knew it would be a great fit for him.

Dan – Service Technician/Installation Expert

Dan grew up in Des Moines, IA and he graduated from Lincoln High School. He started out in the HVAC industry as a delivery man and has worked his way into service and installation. Dan collectively has 19 years of experience in the field.

When he’s not hard at work, Dan spends time with his 3 daughters, 2 sons, 3 granddaughters, and his grandson. He enjoys the outdoors and loves spending time with his family and dogs. In his free time, Dan enjoys fixing things in his shop and long walks on the beach.

Dan chose Lenz because he believed that his morals and values aligned well the values of the company. He has the same feelings towards hard work and customer service. Dan believes that the dynamic of this team is like nothing he’s ever seen. He enjoys being part of a company that has a positive outlook.

Jeff – Installation Expert

Jeff also grew up in Des Moines, IA and graduated from Lincoln High School. After High School, he continued his education at Des Moines Area Community College. Jeff has 3 years of HVAC experience.

In his free time, Jeff spends time with his dog, Sasha. He is also interested in cars, specifically, his Mazda Miata.

Jeff was referred to Lenz by our other team member, Dan. He enjoys the fact that we are an honest company who cares deeply about our customers and that we give back to the communities we serve.