Meet the Team

Al Lenz – General Manager

I am an Iowa native who has worked in the Heating and Cooling Industry around the Des Moines area for a number of years. After serving my country in the Marine Corps for four years, I attended DMACC for plumbing, high and low-pressure boilers, and electrical.

I continued my education at Vatterott College where I studied heating, cooling, and refrigeration. I graduated at the top of my class with honors. I then worked my way up through the ranks.  I began as a Service Technician/Installer; then Service Manager, Operations Manager, and finally General Manager.  I gained a wealth of knowledge on heating and cooling, business knowledge, and my favorite, customer service.

In 2009, I embarked on my mission:  To own and operate the perfect heating and cooling company.  You will see I focus on building relationships to make lifelong customers, not making money.  You deserve the best customer service at an affordable price.

I carry an Iowa Masters License in HVAC, Heating and Cooling, Refrigeration, and Hydronics.  I am Licensed, Bonded and Insured.

I specialize in offering the very best customer service in the Des Moines areas of Heating, Air Conditioning, Ventilation, and Refrigeration for Residential Homes and Commercial Businesses.

I am the owner of one of the fastest-growing heating and cooling companies in the Des Moines area. All I ask for is one service call, one invitation to your home or business. I want to earn your trust.

Jenny – Operations Manager

Jenny started her journey with Lenz in 2016. She is a graduate of Creston High School. After graduation, Jenny continued her education at Iowa State University and received her degree in finance. Prior to working for Lenz, Jenny has been a licensed insurance agent, training specialist, and GM of restaurants.  

When not working at Lenz, Jenny enjoys spending time with family, friends, and date nights. She also enjoys cooking, gardening, and painting. Flipping homes is a passion, but with a busy life, can often take a back seat.  

Jenny has two children of her own and two through marriage. Their blended family keeps them on their toes as each child has their own interests. It’s not uncommon to spend a Friday night under the lights, or a weekend in the hills of Virginia watching some softball.

As an employee of Lenz, Jenny brings years of customer service. She also has a vast understanding of finance to make the office run smoothly. Jenny works well under pressure which comes in handy during an Iowa heat wave or cold spell. She values each client relationship and treats them like family.

Choosing Lenz was easy because of their honesty and integrity. They stand behind their word, their product, their service, and most importantly, their people. They place family first. Lenz believes in hard work and providing a place of employment like home.

Sierra – Office Manager

Sierra graduated from Dowling High School in West Des Moines in 2015. She spent most of her childhood on Des Moines’ south side. Upon graduation, Sierra went on to pursue a degree in Communications and Event Planning while playing collegiate softball. Indian Hills was her first stop where she achieved All American status. She earned her Bachelor’s Degree and graduated from Virginia Tech in December of 2019.

Being an avid sports fan, Sierra enjoys both watching and participating in a variety of athletics. College basketball is a favorite to watch. She enjoys watching her alma mata, the Virginia Tech Hokies, or her beloved ISU Cyclones. It also isn’t unheard of for Sierra to be caught binge watching a Netflix series or movies on Amazon. Documentaries are a little known favorite as well.

Sierra is involved in all aspects of the business from the office, to installs, to running service calls. She worked part time for the company a few summers ago and had a strong desire to get back in the business after attending college.

Sierra chose Lenz Heating and Cooling because she liked the idea of being a part of a family owned business that is growing. She was excited about the fact that she could utilize her communications training from school while also expanding her knowledge of business by her broad involvement in the company.

Shyanne – Marketing Coordinator

Shyanne grew up in Carlisle and graduated from CHS in 2015. She was an All-American softball player at Indian Hills Community College, where she earned her Associate of Arts Degree. She transferred to Saint Leo University in St. Leo, Florida in the fall of 2017. During her time in the Sunshine State, Shyanne continued to play softball and graduated with honors with a Bachelor’s Degree in Marketing in April of 2019.

When she’s not nose deep in her computer, Shyanne enjoys going on walks and exploring with her fiancé, Riley, and their two dogs, Cooper and Bentley. She also spends much of her time with her best friend and her family. Shyanne is frequently found reading a book or binge watching her favorite shows on Hulu.

Shyanne chose Lenz Heating and Cooling because of their strong family values. She was eager to put her creativity skills to the test while developing the Marketing Coordinator position for the company. She looks forward to seeing the business continue to grow over the years to come.

Shera – Office Assistant

Shera began working for Lenz in June of 2020. She was born and raised in the Des Moines metro and she graduated from Urbandale High School in 2019.

When she’s not working hard in the office, Shera likes to spend time boating and swimming with her friends and her boyfriend Noah. She also enjoys traveling and watching a variety of sports.

Shera chose to work for Lenz because because she believes that the company is honest and personable. She was also attracted to the fact that Lenz truly cares about their team members.

Lexi – Office Assistant

Lexi was born and raised in the Des Moines metro and she graduated from Winterset High School in 2019. She just recently graduated from Southwestern Community College with her Associate of Arts Degree. She plans to attend Buena Vista University in the Fall with an intent to earn her bachelor’s degree in Elementary Education.

Lexi has two loving parents, two older sisters, Sierra and Olivia, and a younger brother named Freddie. She is also a proud dog mom to her Golden Retriever, Oakley. In her free time, Lexi enjoys spending time with her friends and family.

Lexi chose to work for Lenz because she was attracted to the family-oriented aspect of the business. She is confident that her experience at Lenz will better prepare her for a professional career.

Olivia – Field Assistant

Olivia was born and raised in Des Moines and she attended Dowling Catholic High School Until 2016. She graduated from Winterset High School in May of 2017. She has been in many roles for Lenz and has a total of 3 years of experience in the industry.

Olivia has 3 siblings and a black golden doodle named Frisco. When she’s not running errands in the Lenz truck, she enjoys hanging out with her friends and family. She absolutely loves working with children of all ages and she has 2 years of experience as a Para-Professional. She plans to attend DMACC in the fall to start working towards her bachelor’s degree in Education.

Liv chose to work for Lenz because she wanted to be a part of the family business. She was excited to work and stay busy during the summer months while school is out for break.

Kenna – Summer Office Assistant

Kenna was born and raised in Grimes and she will be a graduate of the Dallas Center Grimes class of 2022. She just recently started working in the Lenz Heating and Cooling office.

Kenna spends time with her parents, her 14 year old brother, and her 10 year old sister. When she’s not working hard in the office, she enjoys playing volleyball, hanging out with her friends and family, and being outdoors. During the summer, Kenna spends much of her time swimming and teaching swim lessons at her home.

Kenna chose to work for Lenz because she likes the positive atmosphere and her co-workers in the office are fun to be around.

Keystone – Office Dog

Keystone was born in June of 2019. He is a sweet and very intelligent Mini Australian Shepherd who is the best Office Doggo in all of Urbandale. If you ever hear barking in the background while talking on the phone with a Lenz employee, that’s probably just Keystone trying to make his voice heard.

After a long day of hard work in the office, Keystone likes to go home and play fetch or relax on the couch and watch TV. He enjoys cuddling and belly scratches and you can often find him shredding toys all around his house and the office.

Stop by our office to get a proper greeting from the one and only, Keystone!

Dan – Service Technician/Installation Expert

Dan grew up in Des Moines and he graduated from Lincoln High School. He started out in the HVAC industry as a delivery man and he has worked his way into service and installation. Dan collectively has 17 years of experience working in the field.

Dan is a proud Grandpa and father of his 3 daughters and 2 sons. He enjoys the outdoors and loves spending time with his family and dogs. In his free time, Dan enjoys fixing things in his shop and long walks on the beach.

Dan chose Lenz because he believed that his morals and values aligned well with the values of the company. He has the same feelings towards hard work and customer service. Dan believes that the dynamic of the Lenz team is nothing like he’s ever seen. He enjoys being part of a company that has a positive outlook.

Jeff – Installation Expert

Jeff also grew up in Des Moines and graduated from Lincoln High School. After High School, he continued his education at Des Moines Area Community College. Jeff has 4 years of HVAC experience.

In his free time, Jeff spends time with his dog, Sasha. He is also interested in cars, specifically, his Mazda Miata.

Jeff was referred to Lenz by our other team member, Dan. He enjoys the fact that we are an honest company who cares deeply about our customers and that we give back to the communities we serve.

Curtis – Lead Installation Expert

Curtis was born and raised in Des Moines and he graduated from Southeast Polk High School. He is a Veteran who spent four years serving in the Navy. Curtis has a total of 15 years of HVAC experience.

After work, Curtis goes home to his wife, Jennifer, and their three kids, Samantha, Curtis Jr., and Jackson. In his free time, Curtis likes to grill out and smoke meats. He also enjoys cheering on his favorite NFL team, the Steelers.

Curtis chose to work for Lenz because of the family owned aspect and because he knew it would be a great fit for him.

Drae – Installation Expert

Drae grew up in Urbandale and graduated from Urbandale High School. He is new to the HVAC industry and is looking forward to learning as he goes.

When he’s not working, Drae spends time with his parent, three sisters, and his girlfriend. He enjoys lifting weights, playing video games, and knowing various facts that others don’t typically know.

Drae chose to work for Lenz because it seemed like a great fit and he was excited for an opportunity to learn and grow within the HVAC industry.

Nick – Installation Expert

Nick was born in Joliet, Illinois. He and his family moved to Creston when he was 7 years old and they have lived there ever since. Nick graduated from CHS in 2016 and joined the Marines immediately after. He served 4 years as a Marine. He has been interested in HVAC for quite some time now because his dad has worked in the industry for years.

In his free time, Nick spends time with his wife, Mykenna, and their two dogs, Capone and Piper. He also enjoys hunting, fishing, and watching the Chicago Bears.

Nick is happy to work for Lenz because they’re veteran owned and he believes that the company really cares about their employees and their families.

José – Lead Installation Expert

José grew up in Celaya, Mexico and he is from a city called Guanajuato. He attended school in Mexico until he moved to Des Moines. Here, he attended Plumbing-Heating-Cooling Contractors Association (PHCC) for 3 years, working towards a degree in the HVAC industry.

José’s mother and three older sisters reside in Mexico. He resides in Des Moines with his wife, Michelle, and their two children, José Jr. and Sophia. They also have a dog named Frida. In his free time, José enjoys wood carving and spending time with his family. His favorite thing to do is to watch his children grow.

José first heard about Lenz when he drove by the Urbandale office. He had a gut feeling that it would be a great place for him to work and now he is very happy to be a part of the team.

Tristan – Installation Expert

Tristan was born and raised in Des Moines, IA and he is a 2015 graduate of Lincoln High School. He is new to the HVAC Industry.

He has a brother named Gabe and he was recently married to his wife, Jacqueline. They have two dogs named Brownie and Thunder. In his free time, Tristan enjoys working on his house and spending time with his wife and dogs.

Tristan chose to work for Lenz because he wanted to continue to learn and develop his skills in the HVAC field.

Robbie – Lead Installation Expert/ Service Technician

Glen – Installation Expert

Glen was born in Fort Madison, IA but he has lived in Des Moines since he was 7 years old. He graduated from North High School in 1985 and he graduated from RSI Refrigeration School in 2011. He has about 10 years of HVAC experience.

Glen has been married to his wife, Pennee, since 2015. He is a proud father to his daughter and a proud grandfather to his two-year-old grandson, Cooper. In his free time, Glen enjoys skydiving, golfing, boxing and building hot rods

He was drawn to Lenz because he felt that the owners and the employees were down to earth, and he believed he would fit right in.

Carter – Summer Installation Technician

Carter was born and raised in Waukee and he is a 2019 graduate of Waukee High School. He is currently attending the University of Northern Iowa where he plans to earn his bachelor’s degree in Psychology and Exercise Science.

He has a sister named Sheridan and a dog named Theo. In his free time, Carter enjoys boating, fishing, and working out.

Carter was referred to Lenz by a close friend. He chose to work for the company because he was attracted to the hours and the pay. He is thankful for an opportunity to get professional experience under his belt.

Seth – Summer Installation Technician

Seth was born in Raleigh North Carolina and he spent the first 14 years of his life growing up in Virginia Beach, VA. He moved to Johnston, IA in 2015 and he graduated from Johnston High School in 2019. Seth is currently attending the University of Northern Iowa where he plans to earn a bachelor’s degree in Political Science and Criminology.

Seth has 2 brothers and 3 dogs, and he enjoys spending time with his family and friends. When he’s not helping on an install, he likes watching TV and reading.

Seth chose to work for Lenz because he believed it was a great opportunity for work while he is not attending school.

Josiah – Service/Sales Technician

Josiah was born and raised in Franklin, TN and he graduated from Trinity Education Center in 2010. He has been enlisted in the Army National Guard for the past 7 years and is currently still active. Josiah has 5 years of experience in the HVAC industry.

Josiah is a proud husband to his wife of 3 years, Raquel, and a proud father to his 3 month old daughter, Ivory, and his 8 year old twins, Miley and Lauren. Outside of work, Josiah enjoys spending time with his family by going to the pool and playing at the park.

He chose to work for Lenz because he wanted to further his professional career with a formidable company that focuses on customer care and employee satisfaction.

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