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About Us

Our Mission & Values

As a family-owned and operated HVAC company, Lenz Heating & Cooling ensures you receive top-quality professionals and expertise along with unmatched customer service. Al Lenz, founder and owner of Lenz Heating & Cooling, has provided residential air conditioner and furnace services in the Des Moines community and surrounding areas in the state of Iowa since 2009.

A Company You Can Trust

Our heating and cooling company is fully licensed, bonded, and insured, and each of our HVAC contractors is certified. As a heating and cooling professional and veteran of the United States Marine Corps, Al Lenz is passionate about serving his community and is committed to excellence. Whether you’re in need of furnace repair or air conditioner maintenance, below are some things that make Lenz Heating & Cooling stand out among other Des Moines HVAC companies.

Whether you need a new installation, replacement, maintenance, or repair, we have the solutions to keep you comfortable.

Meet the Team

Lenz Heating & Cooling conducts extensive background checks and drug testing to ensure all our employees are law-abiding citizens and drug free. Each one of our professionally trained technicians goes above and beyond to maintain the comfort and safety of your home. Here at Lenz, we want to do more than earn your business—we want to earn your trust. We are licensed, bonded and insured as well as equipped with the latest skills and technology. We’d love to put our skills and services to work for you, so request air conditioner service today!

Al Lenz

Owner & General Manager

I am an Iowa native and have worked in the Heating and Cooling Industry in the Des Moines metro area for 26 years. I’ve been married to my wife, Jenny, since 2019. I have a daughter and son of my own and two bonus daughters through marriage.

I graduated from Lincoln High School in 1991 and enlisted in the military immediately thereafter. After serving my country in the Marine Corps for four years, I attended DMACC for Plumbing, Electrical, and High and Low Pressure Boilers. I continued my education at Vatterott College where I studied Heating, Cooling, and Refrigeration. I graduated at the top of my class with honors. I then worked my way up through the ranks; Service Technician/Installer, Service Manager, Operations Manager, and finally General Manager. Over the years I’ve acquired a wealth of knowledge in business, HVAC, and my personal favorite, customer service.

In 2009, I embarked on my mission: To own and operate the BEST residential heating and cooling company in the state of Iowa. I carry an Iowa Masters License in HVAC, Heating and Cooling, Refrigeration, and Hydronics. I am Licensed, Bonded and Insured.

I am proud to be the owner of one of the fastest-growing residential heating and cooling companies in the Des Moines area. All I ask for is just one service call or one invitation to your home. I strive to earn your trust before I earn your business. When you choose Lenz, you will soon realize that we focus on building lasting relationships to acquire lifelong clients.

Jenny Lenz

Owner & Operations Manager

Jenny started her journey with Lenz in 2016. She is a graduate of Creston High School. After graduation, Jenny continued her education at Iowa State University and received her degree in finance. Prior to working for Lenz, Jenny has been a licensed insurance agent, training specialist, and GM of restaurants.

Jenny has two children of her own and two additional “bonus children”. Their blended family keeps them on their toes as each child has their own interests.

When not working at Lenz, Jenny enjoys spending time with family, friends, and date nights. She also enjoys cooking, gardening, knitting and painting. Flipping homes is a passion, but with a busy life, that hobby often takes a back seat.

As an employee of Lenz, Jenny brings years of customer service experience. She also has a vast understanding of finance to make the office run smoothly. Jenny works well under pressure which comes in handy during an Iowa heat wave or cold spell. She values each client relationship and treats them like family.

Choosing Lenz was easy because of their honesty and integrity. They stand behind their word, their product, their service, and most importantly, their people.

Sierra

Office Manager

Sierra grew up on the south side of Des Moines where she graduated in the class of 2015 from Dowling High School in West Des Moines. Upon graduation, Sierra went on to pursue a degree in Communications and Event Planning while playing collegiate softball. Indian Hills CC was her first stop where she achieved her Associate’s Degree. She earned her Bachelor’s Degree and finished her collegiate career at Virginia Tech in December 2019.

Sierra has 3 siblings and a fur baby, Keystone. While she still enjoys watching sports from time to time, it is more common to find Sierra enjoying a good book, movie, or anything outdoors, especially if Keystone can tag along. Documentaries are a little known favorite.

Sierra is involved in all aspects of the business from the office, to installs, to running service calls. She worked part time for the company a few summers ago and was excited to get back in the business after attending college.

Sierra chose Lenz Heating and Cooling because she liked the idea of being a part of a family owned business that is growing. She was excited about the fact that she could utilize her communications training and expand her knowledge of small business by her broad involvement in the company. She was most interested in Lenz because she could see where growth could be achieved and looked forward to collaborating with the team to reach new goals.

Curtis

Lead Installation Expert

Curtis was born and raised in Des Moines, IA and he graduated from Southeast Polk High School. He served in the US Navy from 1996 to 2000. He started working in the industry shortly after and he now has a total of 16 years of HVAC experience.

After work, Curtis goes home to his wife, Jennifer. Together they have three kids, Samantha, Curtis Jr., and Jackson. In his free time, Curtis likes to grill out and smoke meats. He also enjoys cheering on his favorite NFL team, the Pittsburgh Steelers.

Curtis chose to work for Lenz because of the family-owned aspect and because he knew it would be a great fit for him.

Drae

Lead Installation Expert/ Service Technician

Drae grew up in Urbandale, IA and graduated from Urbandale High School. He joined the Lenz team in 2020.

When he’s not working, he enjoys lifting weights, playing video games, and knowing various fact that others don’t typically know. 

Drae chose to work for Lenz because it seemed like a great fit and he was excited for an opportunity to learn and grow within the HVAC industry.

Lexi

Creative Marketing Specialist

Lexi was born and raised in the Des Moines metro and she graduated from Winterset High School in 2019. She just recently graduated from Southwestern Community College with her Associate of Arts Degree. She plans to attend Buena Vista University in the Fall with an intent to earn her bachelor’s degree in Elementary Education.

Lexi has two loving parents, two older sisters, Sierra and Olivia, and a younger brother named Freddie. She is also a proud dog mom to her Golden Retriever, Oakley. In her free time, Lexi enjoys spending time with her friends and family.

Lexi is a part of the marking team part time, full time during the summer.

She graduated from Southwestern Community College in 2021 with the Associate of Arts degree. She then went on to graduate from Buena Vista University in 2023 with her Bachelors degree in Education. She is currently teaching 4th grade at Western Hills Elementary School.

Lexi chose to work for Lenz because she was attracted to the family-oriented aspect of the business. She is hoping her experience at Lenz will better prepare her for a professional career.

Gavin

Lead Installation Expert

Gavin began his career with Lenz in March 2022. He was born in Des Moines, but spent much of his early childhood in Creston. His family later relocated to West Des Moines. Gavin graduated from Waukee High School in 2020. 

Gavin’s family consists of his father Corey and his twin sisters, Bryn and Falyn. His family also is the proud owner of a mixed breed dog named Beeji. 

In Gavin’s free time, he enjoys playing video games, as well as spending time with friends. He also enjoys reading a good book. 

When asked why he chose Lenz, Gavin stated that it seemed like a fun place to work. He was also pointed in our direction by his father when Gavin had expressed interest in getting into HVAC trades.

Jaimie

Office Assistant

Jaimie started with Lenz in March 2022. She was born and raised in Woodward Iowa, and currently resides in the Ankeny area. She is a graduate of Woodward Granger High School. Upon completion of high school, she continued her academics at Muscatine Community College where she also played softball. Next up for Jaimie, was training at the Art Institute of Dallas where she studied Culinary Arts. 

Jaimie has a large family tree with an older sister, 2 stepbrothers, and 3 stepsisters. She is also the proud owner of a friendly old dog named Fleet. 

In her free time, Jaimie likes to stay active. She loves the outdoors. She also stays active playing slow pitch softball and both plays and coaches volleyball. Hanging with family is also something that Jaimie does in her free time. When she can’t be outside, you can find Jaimie playing card games or enjoying a puzzle. 

Jaimie chose to join the Lenz team because of the close family environment, that it is family owned, and they appreciate their employees. Welcome Jaimie!

Freddie

Service Technician

Freddie was born in Polk City, but spent most of his childhood in Winterset. He recently relocated to the Des Moines metro area. Freddie will graduate from Winterset High School in 2024. 

Freddie’s comes from a blended family. Parents Al and Jenny and sisters Lexi, Olivia, and Sierra. He also has a dog named Max that is worth a million bucks. 

When not working at Lenz, Freddie enjoys hanging out with friends. He also enjoys football and playing video games. Fishing is also an activity that he enjoys.

Freddie chose Lenz because he grew up around the company. He has taken an interest in the business and hopes to one day become an owner.

Liv

Office Assistant

Olivia was born and raised in Des Moines and she attended Dowling Catholic High School Until 2016. She graduated from Winterset High School in May of 2017. She has been in many roles for Lenz since starting in 2017.She has been a part of the install crew, office staff, delivery driver, and overall morale booster prior to taking a role in marketing.

Olivia’s mom Jenny, stepdad Al, and siblings Sierra, Alexis, and Fredward complete her family tree. She is also the mother to her black golden doodle named Frisco.

Olivia chose to work at Lenz because she likes to be a part of the family business. She has worn many hats. Truly having a role makes calling Lenz a family owned business even more special.

Josh

Installation Expert/Service Technician

Josh was born and raised in Des Moines. He attended high school locally. Upon graduation, he secured his real estate license. He is new to HVAC, but is very eager to learn. 

Josh is one of three children for his parents. He has a sister and a brother as well as a dog. 

When Josh isn’t working, you may find him at the gym. He also enjoys spending time with his family. He is an avid football fan and also enjoys listening to various real estate podcasts. Josh loves home improvement projects as well as long walks with his dog. 

Josh was a customer before he was an employee. Josh felt compelled to work at Lenz after meeting Al. He said Al seemed very understanding and that he really wanted the best for everyone. At his previous position, he had felt like he was just a number. Al offered him a position shortly thereafter. Josh felt this was a great opportunity to expand his knowledge in residential homes. 

Cael

Installation Expert

Cael is a native to Winterset, IA, as he was born and raised there.  He is a graduate of Winterset High School in 2023.  He started working for Lenz immediately after graduation. 

Cael has a large family.  He has 3 brothers, 3 sisters, 2 cats and his dog, Fisher.  When not working, you will find Cael hanging out with friends or his girlfriend.  Playing video games is another way he will pass the time.  In addition, Cael is an outdoorsman and enjoys both hunting and fishing. 

Choosing to work at Lenz was easy for Cael.  He said they have the best reputation in the industry, and he wants to be a part of it.  

Bailey

Office Assistant

Bailey joined the Lenz team in 2023. She was born and raised in Winterset, IA and graduated from Winterset High School in 2021.

Bailey is the oldest of 3. She has two younger sisters, Presley and Harper. Her family has a chihuahua named Penelope. She and her boyfriend also recently added a cowboy Corgi (blue heeler/corgi) to their family.

When not working, you will often find Bailey playing with her dogs. In addition, she enjoys shopping. Most often though, Bailey will simply be enjoying the company of her family or friends. Days at the lake are another way she enjoys relaxing.

When asked why she chose Lenz, Bailey said it was because of all the great things she had heard about the company.

Mason

Installation Expert/ Service Technician

Mason was born in Creston, IA. He moved to Waukee in 2006 and has lived there ever since. Mason attended Waukee schools and graduated from Waukee Northwest High School in 2022. 

Upon graduation, Mason started exploring the trades. He took a liking to HVAC and has been working on perfecting his craft since late 2022.

Mason has one younger brother and three dogs. All 3 dogs are Australian shepherds. 

In Mason’s free time he enjoys boxing and lifting weights. Mason enjoys working, but in his free time, you can find him on HBO, Netflix, or Hulu watching movies or a good series. 

Mason chose to work at Lenz because he had heard from many people that it was more than a company. He heard that it was a family, and sought that environment, rather than the big corporate companies that give the feeling that they are only concerned about money. 

Chris R.

Installation Expert

Chris was born in Eustis, FL. He lived there for 5 years prior to moving to Ankeny, IA where he still lives today.

Chris attended Ankeny Schools and graduated in 2007. After high School, Chris spent 4 years in the United States Marine Corp. In 2014, Chris obtained his AA Liberal Arts degree. He also has 1 year of HVAC experience.

Chris is from a family of four. His mom Brenda, dad Jeff, and sister Amanda are his biggest fans.

When Chris isn’t working, he is still studying HVAC, as he is currently a full time HVAC student at DMACC. He tries to fit in daily workouts, too. In his limited free time, Chris also enjoys watching TV series and movies.

Chris chose Lenz because they were willing to take a chance on him and give him an opportunity to prove himself. He wants to give back to Lenz in the same fashion they gave to him.

Chris P.

Apprentice

Chris was born and raised in Grimes.  He has actually lived in the same house for 16 years.

Chris attends Metro West and is currently a Junior.  He has 6 siblings.  He has 5 sisters and one brother.  In addition, collectively he has 6 pets.  There are 3 dogs and a cat at his mom’s and an additional dog and a cat at his dad’s house.

When Chris is not working, he enjoys fishing, Jiu Jitsu, swimming, snowboarding, and skateboarding.  He is also fond of hanging with his friends.

 Chris chose to work at Lenz because he wanted to do something with his hands.  He wanted something different from your typical grocery store or fast food job that many young people have.  His dad was the one who told Chris about Lenz and peaked his interest in the trades.

Tristan

Installation Expert

Tristan was born in Creston, Iowa, but grew up and spent most of his life in Winterset, IA.  He graduated from Winterset High School and has come to Lenz with no HVAC experience, but is eager to learn. 

Tristan has 5 siblings.  In addition he has 4 dogs and 3 cats which create a busy and bustling home. 

When Tristan is not working, he can be found fishing or hanging with his good friends. 

Tristan chose to work at Lenz because it is a family owned company.  He has also heard great things about management.

Braydon

Installation Expert

Braydon was born in Arkansas.  At a very young age, his family moved north and made their home in Winterset, IA.  

Braydon graduated from Winterset High School.  He has also completed some coursework through Southwestern Community College in Creston. 

Braydon has 4 sisters.  In addition, his family has 2 cats.  

When Braydon isn’t working you can often find him fishing or working on cars.  In addition to these hobbies, he enjoys hanging with friends and skateboarding. 

Braydon chose to work at Lenz because he really wanted to get into the trades and learn heating and cooling.

Puia

Installation Expert


Puia (Pu-Ya)  joined the Lenz team in 2024.  He is originally from Myranmar (Burma).  He grew up in a village called Sanmyo.  His family moved to the United States in 2012 to escape the civil war and also to receive a better education.  

 

Puia graduated from Hoover High School in 2020.  Upon graduation, he attended DMACC and studied HVAC.  He graduated from DMACC in 2023 and has been doing HVAC full time since. 

 

Puia is one of 5 children in his family.  He would love to have a pet, but has not pulled the trigger yet. 

In his free time, he enjoys playing soccer-weather permitting.  Puia is a member of a couple different leagues in the metro.  Singing is also something that Puia greatly enjoys.  

 

Puia chose to work at Lenz because it is close to home.

Jack

Installation Expert

Jack started working at Lenz in 2024.  He was born in Bedford, IA but raised most of his life in Winterset.  

 

Jack is a graduate of Winterset High School.  Upon graduating, he also completed a year at DMACC.  

 

Jack is the proud father of a young boy named James.  He also has a large family including his father, step mom, sister, and step brother.  His niece and nephew help complete the family too. Jack is the proud owner of a fluffy cat as well. 

 

When not working at Lenz or hanging with his son, Jack enjoys gaming.  He is also an outdoorsman and likes to hunt and fish.  Jack also brags up his Lego and card collections. 

 

Jack chose to work at Lenz because his sister saw an ad online.  Upon investigating, he felt like it was an awesome opportunity to start a new career. 

Keystone

Office Dog

Keystone, named after Colorado, was born in June 2019. He is a very intelligent Mini Australian Shepherd who would make a great herding dog, if given the opportunity. If you ever hear barking in the background while talking with a Lenz employee, that’s most likely Keystone greeting a visitor.

After a long day at the office, Keystone enjoys doing zoomiez around the backyard or cuddling up with Sierra while watching TV. His favorite activities are tricks with treats involved, belly scratches, and shredding toys around the house.

The next time you’re in the area, stop by to say, “Hi!” to this adorable wiggle butt!

Max

Office Dog

Max was born April 2014. He is a mut~ but is the best mix imaginable and worth a million bucks. His protective nature comes from his rottweiler heritage, and his loving nature is his American Shepherd side.

Max loves attention and is a great cuddle buddy. He enjoys scratches behind his ears and nose as well as belly rubs. A long walk always excites Max. He tends to lead his owners, Al & Jenny, in each adventure.

Max is spoiled and lays in the kitchen while meals are being prepared with the hope of getting a “special treat”. He also sits by Al’s feet each morning for breakfast as he is assured the last couple bites from his best friend, Al.

Max doesn’t get to make the trip to the office often, but supports Al & Jenny in their daily business adventures and is the best greeter when they get home from a long day’s work.

Fleet

Office Dog

Say hello to Mr. Fleet! He is our oldest pet in the Lenz pet family, and is a 13-year-old English Pointer. Fleet was named after a fleet of ships, and is a very calm and loving dog. With his calm demeanor he fits in with all of his different friend groups. In his spare time, you will find him snoozing on the couch or his very fluffy bed. When he isn’t taking his 15 daily naps, you will find him digging as many holes as he possibly can. Fleet’s favorite trick is to sit awkwardly in the middle of the room until he gets your attention. If you are close, please stop in and witness his awkwardness in person.

Oakley

Office Dog

Oakley is a 4-year-old Golden Retriever. He is an extremely chill and happy dog. He rarely barks, and is fond of greeting visitors at the door. He loves chew toys and will often be found sharpening his teeth on a deer shed in the office. He is content to simply lay on the sofa and gaze out the window. Oakley also enjoys a good game of fetch. He will bring his ball to you and play with you until your arm can’t throw anymore. Stop by any time and meet Oakley!

Doug

Office Dog

Doug was born September of 2022. He is a Blue Heeler mixed with Corgi. He loves crinkle toys and runs all over the yard playing with them. Mom is always spoiling him and getting him new toys and treats to try. He goes almost everywhere with mom and enjoys car rides with his window down. Doug is always on the lookout and wanting to protect his home but once he gets to know you he will love all over you. Anytime you’re in the area stop by our office to say “Hey,” to the adorable Doug!

Frisco

Office Dog
Frisco was born in June of 2019. He is a Black Golden Doodle. Frisco loves being around his Mama, and being her shotgun rider, but most of all he loves his tennis balls. He enjoys being the only dog around and LOVES attention. His favorite place to be is on the couch acting as the neighborhood watch. In the summer time you’ll catch him in the pool having the time of his life. If you’re ever in Urbandale on Tuesdays stop by the office to say “Hi,” to our curly haired doggo!

Quality, Affordable HVAC Services

Our “To the Penny” Pricing guarantee is just that—you’ll never pay a penny more than our original quote for your HVAC repair or installation. Lenz Heating & Cooling is more interested in fostering long-term customer relationships than making money, which is why we provide free estimates for every service request and never bill you for trip charges, diagnostic fees, or overtime fees.

24-hour Emergency Service

Has your air conditioner ever stopped working during the hottest day of the year? Give us a call day or night—even on weekends and holidays—and we’ll take care of your air conditioner and furnace. Your HVAC system determines the comfort and safety of your home; therefore, you shouldn’t be nickel and dimed to meet basic needs. We believe in affordable heating and cooling services to maintain your family’s health and peace of mind. You’ll never be charged extra for service calls outside of regular business hours or overtime fees.

Superior Customer Service

Our customers are our number-one priority. Because we want to ensure the highest level of comfort, health, and safety in your home, we offer a free second opinion on equipment replacements or repairs that you’ve already had a different heating and cooling company look at. Each of our technicians adheres to our philosophy of honesty and integrity. You can trust you’ll receive the best HVAC service with no pressure and no obligation.Whether you live in Des Moines, Urbandale, West Des Moines, Winterset or the surrounding areas, the HVAC professionals at Lenz Heating & Cooling are here for all of your furnace repairs, installations, or maintenance services. Request your free quote today!