Al Lenz – General Manager

I am an Iowa native who has worked in the Heating and Cooling Industry around the Des Moines area for a number of years. After serving my country in the Marine Corps for four years, I attended DMACC for plumbing, high and low pressure boilers, and electrical.

I continued my education at Vatterott College where I studied heating, cooling, and refrigeration. I graduated at the top of my class with honors. I then worked my way up through the ranks.  I began as a Service Technician/Installer; then Service Manager, Operations Manager, and finally General Manager.  I gained a wealth of knowledge on heating and cooling, business knowledge, and my favorite, customer service.

In 2009, I embarked on my mission:  To own and operate the perfect heating and cooling company.  You will see I focus on building relationships to make lifelong Customers, not making money.  You deserve the best customer service at an affordable price.

I carry an Iowa Masters License in HVAC, Heating and Cooling, Refrigeration, and Hydronics.  I am Licensed, Bonded and Insured.

I specialize in offering the very best customer service in the Des Moines areas of Heating, Air Conditioning, Ventilation, and Refrigeration for Residential Homes and Commercial Businesses.

I am the owner of one of the fastest growing heating and cooling companies in the Des Moines area. All I ask for is one service call, one invitation to your home or business. I want to earn your trust.

Jenny – Operations Manager

Jenny started her journey with Lenz in 2016. She is a graduate of Creston High School. After graduation Jenny continued her education at Iowa State University and received her degree in finance. Prior to working for Lenz, Jenny has been a licensed insurance agent, training specialist, and GM of restaurants.  

When not working at Lenz, Jenny enjoys spending time with family, friends, and date nights. She also enjoys cooking, gardening, and painting. Flipping homes is a passion, but with a busy life, can often take a back seat.  

Jenny has two children of her own and two through marriage. Their blended family keeps them on their toes as each child has their own interests. It’s not uncommon to spend a Friday night under the lights, or a weekend in the hills of Virginia watching some softball.

As an employee of Lenz, Jenny brings years of customer service. She also has a vast understanding of finance to make the office run smoothly. Jenny works well under pressure which comes in handy during an Iowa heat wave or cold spell. She values each client relationship and treats them like family.

Choosing Lenz was easy because of their honesty and integrity. They stand behind their word, their product, their service, and most importantly, their people. They place family first. Lenz believes in hard work and providing a place of employment like home.

Kristie – Finance Manager

With 13 years of experience in the service industry, Kristie has learned how to both reach and exceed customer expectations to provide service you can count on. She is a focused person and willing to go beyond the minimum expectations to make sure she serves customer needs. She approaches new situations with enthusiasm and enjoys the challenge of any issues that might arise.

When she is not in the office providing quality service to our customers, you’ll find her spending time with her family. She has been with her husband 14 years and counting. They have one amazing son, and they enjoy watching him play sports as well as being actively involved in their home town of Carlisle.

Kristie enjoys working for Lenz because the company genuinely cares about their staff and the people who use their services. Lenz is true to their values and always puts the customer first.

Tyler – Service Technician/Installation Team

Tyler is happily married and has been with his wife for over 14 years. He is the proud father of a 6 year old boy and 2 boxers. He has been studying various trades for over seven years, and has had a focus on customer service and putting smiles on faces for the past four years.  

In Tyler’s free time, he bowls competitively. He has bowled 15 perfect games!!! He enjoys playing poker, barbecuing and hanging with friends. Being an assistant baseball coach for his son’s team is a highlight for Tyler. He is also a self proclaimed “Momma’s Boy” and a very picky eater — meat and cheese only, please.

Tyler chose Lenz for his career because of how they treat their employees. Lenz also stands behind their products and services. Lastly, he likes that Lenz Heating & Cooling prides itself on responding to customer inquiries in a speedy, timely fashion.

Timothy – Service Technician/Installation Team

What’s up? I’m Timothy! I joined the team in October 2018.

I have been in and out of labor jobs since I was 14. I have been searching for the one that felt right, and here I am! I love working with my hands, so my position with Lenz is a perfect fit. I am a graduate of Southeast Polk High School.

In my free time I enjoy writing music. My music is very important to me. I hope that I can eventually use my music as a source of income. Please keep in mind~if I get 1 million plays on Spotify, I get $6.00!! I would like to make a name for myself in the music world eventually, too. I also enjoy creating art as well as meeting new people. Helping those in need is also a passion of mine.

I chose Lenz as my career path after speaking to a co-worker. The friend was working for Al and told me about an exciting opportunity. I reached out to Al, and am glad I did. I feel like I found a great crew with great people. I have been able to learn a lot. I am happy to be a part of the Lenz family.

Aaron – Service Technician/Installation Team

Aaron began working for Lenz in 2017. He was born and raised in Colorado. He lived in several different cities as his father was often relocated for work. Aaron is the proud father of 2 children, Ava and Elliot, and a boxer named Willie.

When Aaron is not hard at work for Lenz, you will likely still find him working with his hands. He is a motorhead and enjoys spending time in his garage tinkering. Aaron also enjoys sunny Iowa days so he can hit the pavement on his Harley.

Aaron chose Lenz Heating and Cooling because he likes the family feel the company offers. Each employee is treated with respect and you really feel that you are valued.

Olivia – Service Technician/Installation Team

Olivia graduated from Winterset High School in 2017.  She spent most of her childhood as a two sport athlete, playing volleyball and softball. Once she reached high school she chose to direct her focus to only softball. After her high school career she chose to hang up her cleats and begin working. 

Olivia has a soft spot for babies and dogs, which is her reasoning for working at a daycare for 2 years after graduation. When not caring for babies Oliva can be found binge watching her favorite Netflix show or watching TicToc videos.  

While working with babies is her passion, she decided to join the Lenz Heating and Cooling staff because she liked the thought of being apart of a family owned business. Olivia’s skills will be used in the field where she will be a part of service and installation. Although she is our shortest staff member, she’s a lot tougher than her smile would lead you to believe. 

Sierra – Comfort Advisor

Sierra graduated from Dowling High School in West Des Moines in 2015. She spent most of her childhood on Des Moines’ south side. Upon graduation, Sierra went on to pursue a degree in Communications and Event Planning while playing collegiate softball. Indian Hills was her first stop where she achieved All American status. She completed her senior season in May 2019 at Virginia Tech in Blacksburg, VA.

Being an avid sports fan, Sierra enjoys both watching and participating in a variety of athletics. College basketball is a favorite to watch. She enjoys watching her alma mata, the Virginia Tech Hokies, or her beloved ISU Cyclones. It also isn’t unheard of for Sierra to be caught binge watching a Netflix series or movies on Amazon. Documentaries are a little known favorite as well.

Sierra is involved in all aspects of the business from the office, to installs, to running service calls. She worked part time for the company a few summers ago and had a strong desire to get back in the business after attending college.

Sierra chose Lenz Heating and Cooling because she liked the idea of being a part of a family owned business that is growing. She was excited about the fact that she could utilize her communications training from school while also expanding her knowledge of business by her broad involvement in the company.